Support

We’re Here to Help

Search our archive of FAQs to find what you need.

Popular Questions

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

0 Results

Try a new search with different keywords.

What is CLEAR Pass for CBP Mobile Passport Control?

CLEAR Pass for CBP Mobile Passport Control is a mobile app that helps U.S. citizens and Canadian visitors streamline their entry to the United States through U.S. Customs and Border Protection.

Learn more about CLEAR Pass
CLEAR Pass

Can my travel companions use CLEAR Pass for CBP Mobile Passport Control ?

Each time you use the app, you can add up to 12 family members traveling on the same flight.For this purpose, members of your family unit are defined as:-people who are related by blood, marriage or adoption;-people who lived together in one household at their last permanent residence-people who intend to live together in one house hold after arrival in the United States.

Learn more about CLEAR Pass
CLEAR Pass

What is the difference between CLEAR Pass for CBP Mobile Passport and CLEAR?

CLEAR Pass for CBP Mobile Passport is a free mobile app that helps eligible travelers through U.S. Customs and Border Protection when returning to the U.S. from another country. CLEAR Pass for CBP Mobile Passport securely saves your information, for free, for use every time you enter the United States. CLEAR Pass for CBP Mobile Passport is not for domestic travel. CLEAR is a service that uses your biometrics, like your irises or face, to confirm your identity and makes it safer and easier to get through security at domestic airports, stadiums and other U.S. venues. CLEAR is for domestic use only and can not be used with U.S. Customs and Border Protection (CBP)when returning to the U.S. from another country.

Learn more about CLEAR Pass
CLEAR Pass

Do I still need my physical passport?

Yes. CLEAR Pass for CBP Mobile Passport Control does not replace your passport. You must still present your physical passport to the Customs and Border Protection officer.

Learn more about CLEAR Pass
CLEAR Pass

If I use the CLEAR Pass for CBP Mobile Passport Control app am I automatically a CLEAR member?

While the CLEAR Pass for CBP Mobile Passport Control app is powered by CLEAR, it is not linked with a CLEAR membership that is used to speed through security lines at airports, stadiums, and other venues. You can read more about becoming a CLEAR member and sign up here.

Learn more about CLEAR Pass
CLEAR Pass

Can I use CLEAR Pass for CBP Mobile Passport Control to get through security on domestic flights?

CLEAR Pass for CBP Mobile Passport Control helps you through the U.S. Customs and Border Protection process to re-enter the U.S. after an international trip. CLEAR Pass for CBP Mobile Passport Control is not for domestic travel. But we welcome you to sign up for a CLEAR membership on our main app, which will give you access to CLEAR Lanes and all of our products that help make domestic travel safer and easier!-

Learn more about CLEAR Pass
CLEAR Pass

What is the difference between CLEAR Pass for CBP Mobile Passport and Global Entry?

Global Entry is a Customs and Border Protection (CBP) “Trusted Traveler” program that provides expedited customs screenings for "pre-approved, low risk" travelers entering the US after traveling abroad. This process requires a background check, fee, and interview. CLEAR Pass for CBP Mobile Passport is a FREE app authorized by CBP that does not require a background check or interview. The app allows you to upload your passport and complete Customs and Border Protection questions on your phone rather than the traditional paper forms. Note: you cannot use both Global Entry and CLEAR Pass together for a particular trip.

Learn more about CLEAR Pass
CLEAR Pass

What information is required to use the CLEAR Pass for CBP Mobile Passport Control app and how will it be used?

To use the app, you'll need your passport. Once you open the app, you’ll be prompted to take a picture. Your selfie will be used to verify your identity as you go through U.S. Customs and Border Protection.

Learn more about CLEAR Pass
CLEAR Pass

How do I download the CLEAR Pass for CBP Mobile Passport Control app?

You can download CLEAR Pass for CBP Mobile Passport Control from the iOS app store.

Learn more about CLEAR Pass
CLEAR Pass

How do I give feedback or get support on the CLEAR Pass for CBP Mobile Passport Control app?

Text us at 855-253-2763, we're here to help!

Learn more about CLEAR Pass
CLEAR Pass

How does CLEAR Pass for CBP Mobile Passport Control work?

It's simple! Once you've downloaded the CLEAR pass for CPB Mobile Boarder Protection app, build your profile by taking a selfie and scanning your passport any time before your trip. Then, create a trip that you’ll use to go through U.S. Customs and Border Protection. After you submit the trip within the app, you will have up to 4 hours to go through the mobile passport control line for U.S. Customs and Border Protection. You also have the option to create a trip and set a reminder to activate that trip for later when you’re ready to go through U.S. Customs and Border Protection at your destination.

Learn more about CLEAR Pass
CLEAR Pass

What is CLEAR Pass for CBP Mobile Passport Control?

CLEAR Pass for CBP Mobile Passport Control is a mobile app that helps U.S. citizens and Canadian visitors streamline their entry to the United States through U.S. Customs and Border Protection.

Learn more about CLEAR Pass
CLEAR Pass