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The REAL ID Act was passed by Congress in 2005 at the recommendation of the 9/11 Commission in order to create security standards for issuing licenses. You can learn more by visiting the DHS REAL ID page here.

Each state differs in how you can obtain a REAL ID. We recommend visiting your state’s motor vehicle agency website to learn more.

Starting May 3, 2023, all travelers who are 18 and older will need a REAL ID-compliant license or other acceptable form of ID, such as a US passport, when flying from a US airport.For more information, visit the DHS REAL ID page here.

REAL ID-compliant licenses are sometimes marked with a star or other symbol at the top of the card, but we recommend checking by state here.

Yes – before the May 3, 2023 deadline, CLEAR will need your REAL ID-compliant license or passport on your CLEAR profile. You can add your REAL ID-compliant document to your profile at a CLEAR location – simply ask a CLEAR Ambassador to assist you.If you don’t have a REAL ID-compliant document yet, you can still enroll with the following forms of ID: US Passport Card, US-issued Permanent Resident Card, State-issued ID, US Military ID, or Global Entry Card. Note that you may need to update your CLEAR profile before the May 3, 2023 deadline.

We no longer use CLEAR cards, so there is no need for a replacement. Active members only need their boarding pass or event ticket to use the CLEAR Lane at the airport or stadium respectively.

We'll honor any time that you have remaining on your CLEAR account. This time will be credited to you once you have reactivated your account.Reactivate Your CLEAR MembershipTo reactivate your account, or to view your remaining time, simply login at MY.CLEARME.COM. If you do not remember your password, please follow the instructions to establish a new one.Since we no longer use CLEAR cards, once your account is reactivated, you're all set to use CLEAR. We look forward to seeing you back in the CLEAR Lanes soon.

Simply login at MY.CLEARME.COM and select 'Reactivate.' You do not need to update your biometrics, as we have them on file.

The health and safety of CLEAR members is our number one priority. In light of recent updates around the coronavirus, we implemented additional measures across all 34 airports to protect members. We are increasing the disinfection frequency of our physical technology, practicing social distancing by using every other CLEAR pod, making hand sanitizer readily available to everyone passing through our Lanes, and reminding members that iris verification is always available.

We accept Visa, Mastercard, Discover and American Express credit and debit cards. CLEAR is a subscription service that renews automatically each year. Members can change their auto-renewal settings by logging in at my.clearme.com and selecting 'Change Renewal Settings' or 'Cancel Membership.'

Yes. In compliance with airport security and safety regulations, and in order to use our CLEAR Lanes, the name on your boarding pass must match the name on your account. To ensure a seamless experience when using CLEAR, please remember to book your travel using the name on your CLEAR ACCOUNT. If you need to change the name on your CLEAR account, simply bring an ID that matches the name on your airline profile to one of our CLEAR LOCATIONS and we’ll be happy to assist you.

Due to current circumstances, some airports are consolidating security checkpoints. Please see your airport for the latest updates and details.